FAQ

Q. How to purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. Next you'll need to choose your payment method then click “next” button.
  5. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  6. Click “Confirm Order” to complete the order.
  7. After payment, please print receipt. The receipt need to be presented to ticket counter at concert venue for ticket collection.


Q. What are the payment methods available?
www.concerthappy.com.my offers Payment Method as below :-
1. Credit Card Via Ipay88 (Visa or Mastercard)


Q. How to change my account personal information?



Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.


Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).


Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to steven@menang.com.my for us to clear your doubts.

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